Bulletin Number 32288BR
Type of Recruitment   Open Competitive Job Opportunity
Department Human Resources Countywide Exams
Position Title    CLERICAL SERIES
Exam Number 277
Filing Type Open Continuous
Filing Start Date 03/03/2014
Salary Type Monthly
Salary Minimum    2,257.45
Salary Maximum   3,110.09

Special Salary Information
The salary schedules within the clerical series are as follows:
$2,257.45 - $3,035.64 - for Intermediate Clerk, Intermediate Clerk/North

County and Intermediate Clerk/Light Typing;
$2,315.36 - $3,110.09 - for Intermediate Typist-Clerk and Intermediate
Typist-Clerk/North County

Position/Program
Information

FILING WILL BE SUSPENDED AFTER THE FIRST 5000 APPLICATIONS
ARE RECEIVED, OR ON WEDNESDAY, MARCH 05, 2014 AT 5:00 P.M.
(PST), WHICHEVER OCCURS FIRST. THE EXAM WILL REOPEN AS
THE NEEDS OF THE SERVICE REQUIRE.

Intermediate Clerk / Intermediate Clerk-Light Typing:
Positions allocable to this class typically report to a clerical supervisor or
higher and perform specialized clerical duties requiring a working knowledge
of specialized subject matter and the specialized clerical functions involved
and the use of initiative and independent judgment within procedural and
policy limits.

Intermediate Typist-Clerk:
Performs skilled typing work and specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical
functions involved and the use of initiative and judgment with procedural and policy limits.

Essential Job

Functions General Clerical Duties:
Processes documents according to a predetermined, but specialized
procedure for such purposes as formulating property descriptions, and
recording and indexing court papers, transcripts, and legal process.
Checks documents for completeness, accuracy and compliance with policies
and/or regulations in order to fulfill the objective of the operations and
activities of the organizational unit.
Answers questions and gives information to the public and/or County
employees concerning such matters as regulations, procedures and the
preparation and filing of legal forms, applications and permit requests; acts
as a special receptionist or counter clerk.
Keeps records of a nature requiring specialized knowledge, discrimination
and judgment in the selection, compilation or computation of data to be
included; such as cost data records and distribution and control ledger; which
can be posted without extensive knowledge of bookkeeping principles.
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Searches records and files for data where judgment and discrimination are
required in selecting or abstracting material.
Compares or segregates documents in cases where specialized knowledge
of the function and more than a routine check for accuracy are involved, as in
the auditing of warrants or purchase orders.
Routinely operates office equipment such as personal computers,
photocopiers, facsimile machines, calculators, printers, scanners, electronic
typewriters, etc.; to input data, produce documents and forms, or perform
computations.
Answers correspondence requiring the selection of data necessary in
formulating the reply, referring unusual cases to a superior for approval.
Estimates amounts due and collects fees, as needed.
Additional duties specific to typing positions:
Maintains clerical controls where work is divided among personnel
performing separate parts of an entire operation; exercises minor supervision
over the work of others, as needed.

Requirements ONLINE FILING ONLY. APPLICATIONS WILL NOT BE ACCEPTED BY MAIL, FAX, OR IN PERSON.
SELECTION REQUIREMENTS:

Option 1: Six months office clerical experience in the County service or in districts under the jurisdiction of the County.

Option 2: One year of office clerical experience outside the County service.

Option 3: A certificate or Associate in Arts degree in clerical procedures or office administration from an accredited* college.

ADDITIONAL TYPEWRITING SKILL REQUIREMENTS FOR TYPING POSITIONS:

Intermediate Clerk / Light Typing: Ability to type at a rate of 25 words per minute.

Intermediate Typist-Clerk: Ability to type at a rate of 40 words per minute.

Physical Class Physical Class II Light: Light physical effort which may include
occasional light lifting to a 10 pound limit, and some bending, stooping or
squatting. Considerable walking may be involved.
License(s)
Required
A valid California Class C Driver License or the ability to utilize an alternative
method of transportation when needed to carry out job-related essential
functions.
Special
Requirement
Information
*In order to receive credit for a certificate or Associate in Arts degree in
clerical procedures or office administration, you must include a legible copy
of the official diploma, official transcripts, official letter, or official certificate
from the accredited institution which shows the areas of specialization at the
time of filing, or by the time the first eligible register is established.
Applicants claiming Veteran's credit need to submit a copy of a DD214 form
for review and consideration of additional points.
Accreditation
Information
Accreditation: Accredited institutions are those listed in the publications of
regional, national or international accrediting agencies which are accepted by
the Department of Human Resources. Publications such as American
Universities and Colleges and International Handbook of Universities are
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acceptable references. Also acceptable, if appropriate, are degrees that have
been evaluated and deemed to be equivalent to degrees from United States
accredited institutions by an academic credential evaluation agency
recognized by The National Association of Credential Evaluation Services or
the Association of International Credential Evaluators, Inc. (AICE).
Examination
Content This examination will consist of THREE (3) parts:
Part 1: Job Specific Questionnaire (JSQ) to pre-screen applicant's related
work experience or applicant's related education in meeting the Selection
Requirements.
Those applicants who show they meet the Selection Requirements based on
the JSQ responses will be eligible to proceed to Part 2 of the examination
process. Applicants who fail to meet the Selection Requirements based on
the JSQ responses will be notified by mail.
Part 2: A written test weighted 100% that consists of both computerized
and paper-and-pencil components covering Written Expression, Reading
Comprehension, Data Analysis and Decision-Making, Office Practices and
Procedures, Customer Service, Achievement and Orientation, Dependability,
Customer Service Potential, Customer Focus, Conscientiousness, and
Retention.
TRANSFER OF SCORES:
Applicants that have taken identical written test part(s) for other exams within
the last 12 months, will have their written test responses for the identical test
part(s) automatically transferred to this examination.
This examination contains test parts that may be used in the future for new
examinations. Your scores will be transferred to the new examination and
may not be allowed to re-take any identical test parts for at least 12 months.
Part 3: A qualifying typing performance test.
A typing performance test will be administered to candidates who
successfully pass the written portion of this examination and wish to be
placed on the Intermediate Typist-Clerk and/or Intermediate Clerk / Light
Typing lists. Candidates will be allowed ONLY ONE (1) attempt to pass the
typing performance test. Candidates' resulting typing scores will be applied to
the appropriate and corresponding lists.
Intermediate Typist Clerk requires proficiency at 40 words per minute.
Intermediate Clerk/Light Typing requires proficiency at 25 words per minute.
The following candidates are NOT required to take the County typing test:
Those candidates who currently hold or have held a typing position with the
requisite words per minute in the service of the County of Los Angeles;
OR
Those candidates who have taken and passed a Los Angeles County typing
performance test at the required words per minute administered by a County
Department. Passing scores on record with the Department of Human
Resources will be transferred automatically. Applicants who have met the
typing requirement in another department must attach a copy of their typing
certificate to their application at the time of filing or during the examination
process. Only certificates issued by a Los Angeles County Department
or Department of Human Resources will be accepted.
Invitation letters for testing will be sent via email or by U.S. Mail.
Applicants who do not pass the written test will be notified by U.S. Mail.
Scores cannot be given over the telephone.
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WRITTEN TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL
SERVICE RULE 7.19.
Applicants must meet Selection Requirements and pass all qualifying
examinations and receive a passing score of 70% or higher on the
weighted part of the examination in order to be placed on the eligible
register.
Special
Information
Study guides and other test preparation resources are available to help
candidates prepare for employment tests. An interactive, Online Test
Preparation System for taking practice tests may be accessed on the
Department of Human Resources website at http://hr.lacounty.gov/. Please
click on Job Info Center, then click on Employment Test Preparation.
You can also access practice tests for the computerized version of the test
by going to the following website:
http://www.shldirect.com/practice_tests.html
While test study guides will help in preparing for the test, we advise
you to review ALL related materials that you deem necessary.
Vacancy
Information
The eligible registers resulting from this examination will be used to fill
vacancies throughout Los Angeles County as they occur.
Eligibility
Information
Successful candidates may be placed on one or more of the SEVEN (7)
separate eligible registers within the Clerical Series, as follows:
Intermediate Clerk
Intermediate Clerk/North County* (North County includes Antelope Valley,
Palmdale and Lancaster)
Intermediate Clerk - Spanish Speaking**
Intermediate Clerk / Light Typing
Intermediate Typist-Clerk
Intermediate Typist-Clerk/North County*
Intermediate Typist-Clerk - Spanish Speaking**
*If you would like to be placed on the eligible register for North County,
make sure you check off the box on your application which indicates
"Antelope Valley (Palmdale/Lancaster)".
**Please attach a Proficiency Certificate for the Spanish Language issued by
an approved agency to your application at time of filing or during the
examination process, or call (213) 738-2084 for further information.
Applications will be processed on an "as-received" basis and those earning a
passing score will be promulgated to the eligible register accordingly.
Successful candidates will remain on the eligible registers for a period of
twelve (12) months following the date of promulgation.
No person may compete in this examination more than once every twelve
(12) months.
Application and
Filing
Information
APPLICATIONS AND JOB SPECIFIC QUESTIONNAIRES (JSQ) MUST BE
COMPLETED ONLINE ONLY. APPLICATIONS AND JSQ'S SUBMITTED
BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.
INSTRUCTIONS FOR FILING ONLINE:
Apply online by clicking the tab above or below this bulletin that reads "Apply
to Job". You can also track the status of your application using this system.
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We must receive your application and completed Job Specific Questionnaire
before filing will be suspended or by March 05, 2014 at 5:00 pm, PST,,
whichever occurs first.
Applicants must access the Job Specific Questionnaire (JSQ) after
submitting their online job application by clicking the "Continue"
button, which is located at the bottom of the job application
confirmation page. If you do not fully complete the JSQ, then your
application will be incomplete and incomplete applications will be
disqualified.
The exam will reopen as the needs of the service require.
Each candidate's background will be evaluated on the basis of information
submitted at the time of filing to determine the level and scope of the
candidate's preparation for this position as it relates to meeting the selection
requirement.
All information supplied by applicants is subject to verification. Applications
may be rejected at any stage during the selection process.
Fill out your application completely. The acceptance of your application
depends on whether you have clearly shown that you meet the selection
requirements. Provide any relevant education, training, and experience in
the spaces provided so we can evaluate your qualifications for the job. For
each job held, give the name and address of your employer, your job title,
beginning and ending dates, number of hours worked per week, description
of work performed, and salary earned. If your application is incomplete it will
be rejected.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For
candidates who may not have regular access to a computer or the Internet,
applications can be completed on computers at public libraries throughout
Los Angeles County.
NO SHARING OF USER ID AND PASSWORD: All applicants must file their
application online using their OWN user ID and password. Using a family
member or friend's user ID and password may erase a candidate's original
application record.
SOCIAL SECURITY NUMBER: All applicants MUST enter a valid social
security number at the time of filing. Entering anything other than a valid
social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an
automatic rejection of your application.
County of Los
Angeles
Information
Equal Employment Opportunity: It is the policy of the County of Los
Angeles to provide equal employment opportunity for all qualified persons,
regardless of race, religion, sex, national origin, age, sexual orientation, or
disability.
Los Angeles County Child Support Compliance Program: In an effort
to improve compliance with court-ordered child, family and spousal
support obligations, certain employment and identification information
(i.e., name, address, Social Security number and date of hire) is regularly
reported to the State Directory of New Hires which may assist in locating
persons who owe these obligations. Family Code Section 17512 permits
under certain circumstances for additional employment and identifying
information to be requested. Applicants will not be disqualified from
employment based on this information.
Americans with Disabilities Act of 1990: All positions are open to
qualified men and women. Pursuant to the Americans with Disabilities Act
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of 1990, persons with disabilities who believe they need reasonable
accommodation, or help in order to apply for a position, may contact the
ADA/Personnel Services for Disabled Persons Coordinator at the number
below.
Hearing impaired applicants with telephone teletype equipment may leave
messages by calling the teletype phone number below.
The County will attempt to meet reasonable accommodation requests
whenever possible.
Department
Contact Name Exam Analyst
Department
Contact Phone (213) 738-2084
Department
Contact Email edeguia@hr.lacounty.gov
ADA Coordinator
Phone (213) 738-2057
Teletype Phone (800) 899-4099
California Relay
Services Phone (800) 735-2922
Alternate TTY
Phone (800) 897-0077
Job Field Clerical
Job Type Administrative Support
Job Specific
Questions Click to view Job Specific Questions