Bulletin Number            17740BR

Type of Recruitment     Open Competitive Job Opportunity

Department                   Human Resources Countywide Exams


Exam Number               R2481C

Filing Type                              Open Continuous

Filing Start Date           04/19/2013

Salary Type                   Hourly

Salary Minimum             $15.64

Salary Maximum           $15.64


Position/Program Information


Receives on-the-job training and practical experience to develop job skills related to information systems technology while enrolled as a student in an accredited four-year or community college studying Computer Sciences, Information Technology, or related field. Positions allocable to this class work on a part-time hourly basis in the Information Technology operations of a department under the close supervision of IT technical or professional personnel, and perform IT related duties 100% of the time. Student Worker, Information Technology, is distinguished from Student Professional Worker, Information Technology by the latter's advanced educational training. Incumbents are engaged in performing a variety of basic information technology tasks. Assignments are commensurate with the incumbent's educational attainment

and demonstrated abilities. Incumbents must demonstrate knowledge or an aptitude for computer programming, information systems analysis, or network or technical support, or a related field, and have the ability to analyze and interpret data following detailed written and oral instructions. Incumbents must be able to transport, lift, move, and install computer hardware and software on a routine basis.  


Essential Job Functions

Performs a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems.

Participates in the analysis, design, evaluation, testing, and implementation of computer systems.

Provides customer service through help desk support and interacts directly with network users.

Conducts hardware and software inventories. Assists in performing programming tasks such as program

design, program coding, and testing. Assists in making simple modifications to web page contents.

Assists in preparing operating documentation. Assists in conducting training sessions for staff on either a one to-one basis, or in a group setting. Assist users in identifying and resolving network, software, and hardware problems. Assists in ad hoc report development.



Current enrollment in an accredited college or community college with specialization in the Computer Sciences,

Information Technology, or a related field.


Physical Class Physical Class III Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25



License(s) Required A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.


Special Requirement Information

AGE: At least 16 years of age. Applicants under 18 years of age must present a work permit before starting work. Applicants must attach proof of age e.g., photocopy of birth certificate, California I.D. or California Driver License. Applicants must provide proof of current enrollment and academic specialty; i.e., Computer Science, Information Technology, or a related field. (Copy of official transcripts or enrollment verification letter from Registrar's Office). All required documents must be attached to the

application at the time of filing. If hired, candidates must continue to be enrolled and attend

school to maintain status in the position.


Accreditation Information Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE).


Examination Content This examination will consist of a Structured Interview weighted 100% to evaluate Communication Skills, Interpersonal Effectiveness, Self-Management, Analysis and Problem Solving, and Basic Knowledge of Information Technology. Candidates must achieve a passing score of 70% or higher on

the interview in order to be placed on the eligible register.


Vacancy Information The eligible register resulting from this examination will be used to fill vacancies throughout Los Angeles County as they occur.


Eligibility Information Applications will be processed on an "as-received" basis and those earning a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of 12 months following the date of promulgation.





Available Shift: Day


Application and Filing Information

All applicants are required to submit a Standard County of Los Angeles Employment Application ONLINE (via electronic submission) ONLY . Facsimile and hard copy applications will not be accepted. Note: If you are unable to attach the required document(s), you may email them to asim@hr.lacounty.gov and please be sure to indicate in subject line, Student Worker, Information Technology. Or please fax it to (213) 380-3681.

This examination is open on a continous basis and may close at any time as the needs of the services are met.

We must receive your application by 5:00 pm, PST, on the last day of filing. INSTRUCTIONS FOR FILING ONLINE: Apply online by clicking on the link above or below this bulletin that reads, Apply to Job so you can apply online and track the status of your application and get notified of your progress by email. The acceptance of your application depends on whether you have CLEARLY shown that you meet the MINIMUM REQUIREMENTS. Please fill out the application completely and correctly to receive full credit for any job experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates of employment, number of hours worked per week, salary earned, size of organization, number and composition of personnel supervised, scope of responsibilities, and functions managed. All information supplied by applicants is subject to verification. Applicants may be rejected at any stage of the selection



SOCIAL SECURITY NUMBER: All applicants MUST enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an

automatic rejection of your application.


COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries  throughout Los Angeles County.


NO SHARING OF USER ID AND PASSWORD: All applicants must file their application on-line using their OWN user ID and password. Using a family member of friend's user ID and password may erase a candidate's original application record.


County of Los Angeles Information View details regarding Employment Eligibility Information, Social Security Act of 2004, Records of Convictions, Veterans

Preference Credit, Los Angeles County Child Support Compliance Program,

Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act by clicking on the link below:



Visit http://hr.lacounty.gov to view the above information. Click on Job Info Center Tab, and then click on County of Los Angeles Bulletin Information link under Some helpful links section.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will make reasonable accommodations.


Department Contact Name              Exam Analyst

Department Contact Phone             213-738-2084

Department Contact Email              asim@hr.lacounty.gov

ADA Coordinator Phone                   213-738-2057


Teletype Phone                                800-899-4099

California Relay Services Phone     800-735-2922

Alternate TTY Phone                        800-897-0077

Job Field                                           Student Workers

Job Type                                           All Others